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Capstone Technology Is Hiring Talented People To Expand Our Growing Team.

Leveraging decades of plant operations experience, Capstone Technology delivers immediate value to our customers through innovative, cutting edge software solutions.


Capstone employs over 50 professionals. Employees are both local- based in their Vancouver, WA headquarters- and remote.


Capstone is an equal opportunity employer, believing strongly that employee diversity helps us build a competitive business, providing the best products and services to our clients.

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Capstone’s dataPARC Software Suite Enhances Plant Information. The MACS Software SUITE Facilitates Plant Automation.

With hundreds of installations across process industries including oil & gas, pulp & paper, power & utility, chemicals & refining, metals & mining, and food & beverage, Capstone delivers a foundation of solutions that establishes a culture of continuous improvement.


The success of Capstone is within its diversity of work, and the professional growth of our people. We pursue work in multiple vertical markets in the process industry all across the globe.


Capstone offers competitive salaries, a comprehensive benefits package, flexible schedules and a great work environment. Browse the Capstone Technology site as well as our product sites www.dataparc.com and www.macscontrols.com to experience why Capstone is such a dynamic place to work — and possibly the right place for you!


Positions We Are Looking For May Include: Software Engineers, Project Engineers, Sales Engineers, Software Support Techs, Technical Writers, and Interns.

Available Positions

Regional Sales Manager – Midwest Territory - dataPARC


GENERAL SUMMARY:

Seasoned sales representative that will call on existing and prospective customers in the defined territory to generate new revenue.  The position will be focused on winning new business, along with managing existing accounts.  Applicants should be extremely self-motivated with ability to prospect potential customers, manage the day to day sales process, manage existing customers, coordinate & lead presentations and demos, develop proposals and close sales.


RESPONSIBILITIES:
  • Develop market need for dataPARC software products and services by calling on all existing and prospective customers in the defined territory.
  • Maintain an active and healthy pipeline, managing all aspects of their accounts such as on-going maintenance and ongoing services
  • Develop and maintain a sufficient knowledge of core industries (Utilities, Oil & Gas, Chemicals, Metals & Mining, Paper, and Life Sciences) and stay current with their trends and issues to effectively apply dataPARC to meet customer business goals.
  • Perform presentations and demonstrations to prospective customers promoting the value of the dataPARC product for their business needs.
  • Work with technical sales and sales management to answer commercial & technical questions as they arise in the sales process.  
  • Develop software and professional services proposals for new and existing customers.
  • Manage all annual software maintenance renewals & proposals in defined territory with the assistance of inside sales.
  • Maintain knowledge of dataPARC products, and advantages over the competition.
  • Expedite resolution of key customer complaints and problems.
  • Effectively use the available internal resources available in marketing, engineering, sales management and technical support to meet prospects’ individual business goals.
  • Utilize CRM for managing customers, leads, opportunities and forecasting.
  • Regularly meet with sales management and marketing to provide feedback on your needs to grow sales.
  • Prioritize routine work, respects schedule of others, flexible in response to changing environment.
  • Maintain a favorable working relationship with all other company employees to foster aid and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
  • Participate in all training offered by Capstone as relevant to department or position
  • Communicate effectively with internal and external customers demonstrating a high level of confidentiality and respect

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Demonstrated knowledge, interest and skill in the use of Information Technology within the process industry domain, typically derived from employment or consulting
  • IT Skills consisting of a basic knowledge of operating systems, advanced knowledge of Microsoft Office suite, Microsoft Windows and knowledge of a programming language
  • Mobility is mandatory, given that the travel customer sites will be required 25-50% of time
  • Essential traits for success are those of being a self-directed, well-organized, driven, autonomous type of individual.
  • Strong communication (written, verbal and listening) skills, personal tact and diplomacy, and excellent problem solving skills are mandatory.

PREFERRED QUALIFICATIONS:
  • Knowledge of dataPARC or PARCview system a plus

REQUIRED EDUCATION/EXPERIENCE:
  • BS, MS or PhD in Engineering (Chemical Preferred)
  • Minimum 2 years’ experience working as an Outside Sales Representative - preference given to experience serving process industries or working for a process information software vendor (such as OSIsoft, Aspen Tech, etc.).
  • Experience working with process historian and data visualization software packages such as OSIsoft’s PI, AspenTech’s IP.21, Honeywell PHD, Siemens XHQ or Capstone’s PARCview.


Please send your cover letter and resume to jobs@capstonetechnology.com


Recruitment Privacy Notice:
Please note, before applying to a Capstone job posting or sending us your resume/CV, kindly refer to Capstone/BTG’s Recruitment Privacy Notice, which is available on our website at: https://www.btg.com/en/company/corporate-responsibility/recruitment-privacy-notice/

We thank you for your interest in Capstone; however only those candidates selected for an interview will be contacted.

Software Support Specialist - Swing Shift - dataPARC


GENERAL SUMMARY:

The Software Support Specialist position develops customer satisfaction and loyalty by resolving a wide variety of customer issues and/or customer education inquiries. Must master and implement the dataPARC line of products. Must be skilled at troubleshooting Microsoft client/server software and network related issues. Works well with internal team as well as external organizations to achieve a high level of customer satisfaction. Must be able to proactively interact with department to identify and resolve customer focused issues. Must be self-motivated and able to absorb and share information to internal team as well as customer base. 


RESPONSIBILITIES:
  • Interact directly with customers, vendors, and resellers via telephone and e-mail.
  • Create and manage cases and work to resolution.
  • Understand product functionality to drive customer-based solutions.
  • Demonstrate strong empathy for customer concerns.
  • Product testing and bug reporting. Work to create testing environments and simulations.
  • Provide customer training covering product line & customization options.
  • Detailed time tracking for internal and client billing and project management.
  • Ability to handle multiple client calls and e-mails, escalating when needed.
  • Work escalated issues & requests as assigned.
  • Proactively assist & mentor team members as needed.
  • Other specialized functions & projects as assigned.
  • Prioritizes routine work, respects schedule of others, flexible in response to changing environment.
  • Maintains a favorable working relationship with all other company employees to foster aid and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
  • Participates in all training offered by Capstone as relevant to department or position
  • Communicates effectively with internal and external customers demonstrating a high level of confidentiality and respect.
  • Be available for after-hours support on-call rotation and work extended hours as needed.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Associate’s degree preferred in a technical related major.
  • Five years of experience in a similar position preferred.
  • Strong ability to analyze abstract problems and find solutions.
  • Learn technologies as needed to perform job duties.
  • Ability to troubleshoot performance, network and software related issues.
  • Strong ability to troubleshoot Windows Client & Microsoft Server OS.
  • Ability to work independently as well as in a team.
  • Strong ability to troubleshoot, document and communicate issues and to resolve customer problems.
  • Strong customer relations and organizational skills.
  • Positive attitude
  • Strong attention to detail and follow through
  • Ability to use appropriate independent judgment to make decisions
  • Ability to learn and apply organization policy and procedure
  • Highly self-motivated and directed
  • Demonstrate strong oral and written communication skills.

PREFERRED QUALIFICATIONS:
  • Languages: English, German
  • Microsoft SQL Server
  • Transact-SQL
  • Excel VBA
  • VB.NET Scripting
  • Five years of experience in a similar position preferred.

REQUIRED EDUCATION/EXPERIENCE:
  • Associate’s degree preferred in a technical related major

SUPERVISORY RESPONSIBILITY:
  • This position does not have supervisory responsibility.

WORKING CONDITIONS:
  • Frequent contact with employees and outside agencies.
  • Requires prolonged sitting and/or frequent mobility.
  • Occasional lifting up to 20 lbs.
  • Requires manual dexterity to operate keyboard, calculator, and other office equipment.
  • Requires normal range of visual and hearing.
  • See “Physical Functions & Environmental Factors/Exposures


Please send your cover letter and resume to jobs@capstonetechnology.com


Recruitment Privacy Notice:
Please note, before applying to a Capstone job posting or sending us your resume/CV, kindly refer to Capstone/BTG’s Recruitment Privacy Notice, which is available on our website at: https://www.btg.com/en/company/corporate-responsibility/recruitment-privacy-notice/

We thank you for your interest in Capstone; however only those candidates selected for an interview will be contacted.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Project Implementation Engineer - dataPARC


GENERAL SUMMARY:

The Project Implementation Engineer executes engineering/software install projects for a large variety of clients across a broad spectrum of industries. Duties involve installing and configuring software for new and existing customers, as well as managing and executing engineering projects for new and existing clients. This position will also travel on site to configure software, conduct training and work on customer-specific engineering tasks.


RESPONSIBILITIES:
  • Work with the customer as a member of their team to aid in the utilization, design and use of the dataPARC software in their production environment.
  • Develops project objectives by reviewing project proposals and plans; conferring with management and customer.
  • Train customers on use of software in production environment, on-site and remotely.
  • Lead planning and discussion meeting with customer to identify their process analysis needs and help customer execute projects to meet those needs.
  • Determines and develops project specifications by studying product design, customer requirements, and performance standards.
  • Act as the ‘voice of the customer’ with internal development team to advise on product direction.
  • Manage multiple projects with different customers, while meeting project goals and timelines.
  • Provides timely engineering solutions to problems associated with project assignments.
  • Develops or assists with the development of project schedules by studying project plan and specifications; calculating time requirements; sequencing project elements.
  • Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
  • Contributes to team effort by accomplishing related results as needed.
  • Work as part of team with customer to meet their specific needs for the software.
  • Prioritizes routine work, respects schedule of others, flexible in response to changing environment.
  • Maintains a favorable working relationship with all other company employees to foster aid and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
  • Responsible for own personal safety, the safety of the team and those around you.
  • Work in accordance with and enforce compliance with all BTG/Capstone’s policies (ex: Safety, Code of Conduct, Commercial Policy, Security Policy and Export Compliance) to maintain BTG/Capstone’s reputation and image.
  • Participates in all training offered by Capstone as relevant to department or position
  • Communicates effectively with internal and external customers demonstrating a high level of confidentiality and respect.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Requirements analysis
  • Design skills
  • Project management
  • Manufacturing methods and procedures
  • Process improvement
  • Technical understanding
  • Documentation skills
  • Process/project engineering
  • SQL, VBA, and .NET
  • Strong time management skills
  • Demonstrates excellent oral and written communication skills
  • Positive attitude
  • Strong attention to detail and follow through
  • Ability to use appropriate independent judgment to make decisions
  • Ability to learn and apply organization policy and procedure
  • Highly self-motivated and directed

PREFERRED QUALIFICATIONS:
  • Instrumental and Controls experience
  • Historian and data processing skills
  • 1-5 years Process Engineering experience

REQUIRED EDUCATION/EXPERIENCE:
  • Bachelor’s Degree in Chemical Engineering

SUPERVISORY RESPONSIBILITY:
  • This position does not have supervisory responsibility.

WORKING CONDITIONS:
  • Frequent travel; international travel possible
  • Frequent contact with employees and outside agencies.
  • Requires prolonged sitting and/or frequent mobility.
  • Occasional lifting up to 20 lbs.
  • Requires manual dexterity to operate keyboard, calculator, and other office equipment.
  • Requires normal range of visual and hearing.
  • See “Physical Functions & Environmental Factors/Exposures


Please send your cover letter and resume to jobs@capstonetechnology.com


Recruitment Privacy Notice:
Please note, before applying to a Capstone job posting or sending us your resume/CV, kindly refer to Capstone/BTG’s Recruitment Privacy Notice, which is available on our website at: https://www.btg.com/en/company/corporate-responsibility/recruitment-privacy-notice/

We thank you for your interest in Capstone; however only those candidates selected for an interview will be contacted.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Senior Software Developer - dataPARC


GENERAL SUMMARY:

The Senior Software Engineer works as part of an agile software development team and is a full-stack developer responsible for designing and implementing software solutions for use in manufacturing facilities. The position requires excellent organization and problem-solving skills, the ability to work independently, and the ability to create quality software components for our customers.


RESPONSIBILITIES:
  • Design and develop high-quality, clean, and efficient software
  • Identify, prioritize, and execute tasks using the agile software development process
  • Review and debug code
  • Perform validation and verification testing
  • Collaborate with internal teams and customers to fix and improve products
  • Stay current with new technology and make recommendations when appropriate
  • Communicate effectively, respectfully, and confidentially (when appropriate) with internal and external customers

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • C# experience using .NET Framework or .NET Core
  • Strong time management skills
  • Ability to handle multiple tasks simultaneously
  • Excellent oral and written communication skills
  • Positive attitude
  • Strong attention to detail and follow through
  • Ability to use appropriate independent judgment to make decisions
  • Ability to learn and apply organization policy and procedures
  • Highly self-motivated and self-directed

PREFERRED QUALIFICATIONS:
  • Experience with Agile Development
  • Experience with process historians/OPC specification
  • Experience with React and/or ASP.Net
  • Experience with Managed/Unmanaged Interop programming
  • Experience with WCF and/or gRPC
  • Experience with WPF
  • Experience with Microsoft SQL Server

REQUIRED EDUCATION/EXPERIENCE:
  • 5+ Years’ Experience as a Software Developer

About Capstone:

Here at Capstone Technology, we love the challenges brought to us by both the process industry and our customers. We aim to create an atmosphere of teamwork and unyielding support from colleagues who have been with the company 7 years on average; many who have been on board over 20 years. If you join our team, we know you will enjoy the people and the challenges you encounter daily.


Capstone’s dataPARC software is installed in 800 sites in 40 countries around the world, helping people in plants make the best decisions for their business 24 hours a day, 7 days a week. Our business strives to make a difference in the lives of our employees and customers by contributing our time and talents to local charities and each other.


Please send your cover letter and resume to jobs@capstonetechnology.com


Recruitment Privacy Notice:
Please note, before applying to a Capstone job posting or sending us your resume/CV, kindly refer to Capstone/BTG’s Recruitment Privacy Notice, which is available on our website at: https://www.btg.com/en/company/corporate-responsibility/recruitment-privacy-notice/

We thank you for your interest in Capstone; however only those candidates selected for an interview will be contacted.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.